Adobe has made working in my field 1000 times more efficient and enjoyable!! Once you get it running, you'll be glad you did. Other things include clearing your cache, and registry (if you need help, visit /answers forum.another responsive company) and making sure you do a clean install.Īnd, just for the record, that probably wasn't the most appropriate choice of reply from the moderator to you, but I still do believe that this product is definitely worth spending the time to fix. I ended up having several downloads sitting in files that I had to clean up because I wasn't sure if I was installing at first, so check that. Also, my security software was causing conflict for me too (that included browser and virus). I resolved my issue by first removing everything and cleaning up remaining remnant files, then downloading the appropriate programs (flash/reader, etc.), then hunting down the folder where it was loaded (mine was in my temp file as the download manager didn't work), then clicking the exe. Please look over the forum as many people have resolved their issues with a few tips. The best advice I can give is to set aside the time (a couple of hours) to focus and troubleshoot from the beginning and avoid multi-tasking when trying to resolve this. Perhaps because I'm slow, and can't remember where all of the settings are that require attention, or maybe just can't seem to stop whatever project I'm on at the time to really deal with the update properly. I've gone through this twice of recent, and it took me a LOT of patience, and a few days to really get it handled. In any case, for me, this update problem seems to happen with every big launch of software or update that comes out and then all of my settings, throughout my system locally and globally have to be corrected. I hate to say the Apple word, but need I say more? If you have an iphone, then not much compares to that recent mess. For what it's worth, I've found that very few companies "online" are easy to reach with regard to issues like this. However, with a little time, you might be able to get to the root of it.
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